Administrator  Support

Resetting a device ID

Resetting a device ID

Resetting a device ID

Resetting the device ID will allow the assigned user to login to a new iOS device. Orbitas RMS will then store the new ID with that license.

To reset a device ID on a license you will need to select LICENSES from the left hand menu, then select MANAGE.

Select the license you choose to reset the device ID for
Select ACTIONS then RESET DEVICE ID

You will receive a message stating what resetting the device ID will do and prompts you continue. Select RESET DEVICE ID to proceed.

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